Broken Chain Concierge

$50

We get it. Accidents happen. Your baby pulled your necklace and the chain broke. Or your chain got tangled up with your hair or your towel and you accidentally pulled it. 

Send us a photo of your chain with your order number and we'll let you know if this is something we can fix on our end at our studio.

Customers are responsible for shipping the product to us, and once fixed, we'll ship it out to you with our shipping. 

Thanks! We'll get back to you as soon as we can.

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Kinn Concierge Service

Kinn Concierge Service

$60

All of our pieces are solid 14k gold—not plated, filled or vermeil—so they are durable but are malleable. Scratches with wear is normal, and it can be more noticeable on a larger surface area over time. 

For up to two years, Kinn Concierge Service will pay for your Kinn jewelry to get repaired, polished, or even to reset a stone. We will cover the shipping costs, the repair and ship it back to you. 

From start to finish, please allow 2-3 weeks. 

Available services include: polishing, cleaning, resetting a stone, removing engraving, broken chains. 

Simply add the service to cart, and hold onto your order number to be used in the near future! When you're ready to use the service, simply send us an email to hey@kinnstudio.com with your order number and how you'd like to use the service.

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Always 14k Solid Gold.

Never filled nor plated.

Solid Gold
Gold Filled
Gold Plated
Gold Vermeil

Gold

Base Metal brass or copper

Base Metal silver