When will I receive my order?
Ready-To-Ship: 1-2 business days for processing, plus shipping time.
Made-To-Order: 10-15 business days for processing, plus shipping time.
What are your holiday order deadlines?
Order by Nov 22 for made-to-order and Dec 13 for ready-to-ship for delivery before the holidays.
What's your holiday return policy?
Domestic orders placed November 20, 2025 through December 31, 2025 may be returned within 30 days of delivery. A 20% restocking fee may apply. Returns are $10, exchanges are free. Final sale on international, custom, engraved, half-size, and archive pieces. Check product details for exchange-only items. Stacked items must be returned in full.
Does your jewelry come with a warranty?
We offer one complimentary repair within 180 days for manufacturing defects. It doesn’t cover lost pieces, improper storage, or third-party modifications.
